DL Painter & Decorator

Privacy Policy

Last updated: 12 July 2026

This policy explains how DL Painter & Decorator, operated by David Lowman, uses personal information when you enquire about painting and decorating services. The business serves customers across the Costa Blanca and does not publish a visitor address on this website.

1. Who is responsible for your information?

David Lowman, trading as DL Painter & Decorator, is responsible for the personal information described here. Privacy enquiries can be sent to [email protected] or made by telephone or WhatsApp on +34 711 074 625.

2. Information we collect

The quotation form prepares a WhatsApp message inside your browser. The website does not submit or store the form fields on its own server. Your name, telephone number, email address, property location, project details and preferred timing are shared with David only when you continue to WhatsApp and send the prepared message.

3. Why we use it

• To respond to your enquiry and prepare or discuss a quotation.
• To arrange a property visit where appropriate.
• To plan, provide and administer agreed services.
• To keep records required for business, tax, dispute or legal purposes.

4. Legal grounds

Information is normally used to take steps at your request before entering into a contract, to perform an agreed contract, to meet legal obligations, and for legitimate interests such as answering enquiries, protecting the service and keeping proportionate business records. Where consent is the appropriate basis, you may withdraw it for future use.

5. Photographs

Project photographs can be attached directly in WhatsApp after the prepared message opens. They are used to understand your enquiry and are not published as portfolio images or advertising without a separate, appropriate agreement. Avoid sending images that reveal people, documents, security codes or other information that is not needed for the quotation.

6. Who receives information?

Information is not sold. It may be handled by providers needed to operate email, hosting, telecommunications or website security, or disclosed where required by law. WhatsApp and your email provider process messages under their own terms and privacy information.

7. International processing

Some communications or hosting providers may process data outside the European Economic Area. Where this occurs, the relevant provider is expected to use a recognised safeguard or another lawful transfer mechanism.

8. Retention

Unsuccessful enquiries are kept only as long as reasonably needed for follow-up, security and record-keeping. Information connected with completed work may be retained for the periods required by applicable tax, accounting, consumer and legal rules. Unnecessary photographs should be deleted when no longer needed.

9. Your rights

Depending on the circumstances, you may ask to access, correct, erase, restrict or object to the use of your information, or request portability. You may also complain to the Spanish Data Protection Agency (AEPD). Contact David first if you would like the matter reviewed directly.

10. Security and children

Reasonable organisational and technical safeguards are used, but no internet transmission can be guaranteed completely secure. This website is intended for adults requesting property services and is not directed at children.

11. Updates

This policy may be revised when the website, service or legal requirements change. The current version and update date will remain on this page.

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